Delivery times and transit costs

The latest estimated delivery times from date order is placed, as of March 2022. Orders placed after 12.00 will incur an additional working day.

  • Parcel 2-3 working days
  • Pallet 5-6 working days
  • Odd-size 6-7 working days

Freight charges - UK mainland

Shipment type
Net order value < £100
Net order value £100 - £350
Net order value > £350
Parcel £15 + £10 min. order fee £15 Free
Pallet £54 + £10 min. order fee £54 Free
Pipe  Pipe freight matrix Pipe freight matrixPipe freight matrix
Odd-size Priced per order Priced per order Priced per order

Delivery charges apply for orders that contain pipe.

For any items that are too large for pallets we will contact you before dispatch with the additional delivery charges payable.

You can view our PVC pipe delivery cost matrix to calculate exact freight charges for shipments of PVC pipe.

Please contact us for a quote on shipments to offshore islands and other remote locations.

Other important delivery information

Once you've placed an order, it cannot be changed.

If your order includes pallets, odd-sized items and parcels you will receive separate emails and deliveries for each.

Failed deliveries due to closed premises, lack of unloading equipment, incomplete delivery information or access restrictions may incur additional charges.

Track your order via your Track & Trace email.

If the estimated delivery time has passed and you need further information:

  • For parcels being delivered by UPS - call 03457877877
  • For goods being delivered by DFDS - email