Frequently asked questions

Chat with Chatbot Bob

Did you know you can chat with our virtual assistant Bob? Get 24/7 instant answers to your questions.  You can also speak to one of our agents via live chat during office hours.

Click on the blue bot icon in the bottom right corner of your screen to begin a conversation.

Couldn't find your answer?

Please use the contact us form describing your question and we will get back to you as soon as possible. If you want to talk to one of our agents, you can also call our customer service for support. They are available to help you from Monday until Thursday from 8.30am - 5.00pm, and on Friday from 8.30am - 4.30pm.

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