The experience of our customers
To give our customers the best experience, we keep on improving our product range and services every day. That is why we ask them for their feedback regularly, for example through reviews. To do this in an authentic, reliable and honest way, we work together with the Feedback Company. Here you can read about the experiences of our customers with us.
Customer reviews
9.1
/
10
17 reviews
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hortech systems18-10-2024Very good, Efficient, Helpful and easy to deal with. called Louise to help with some prices on some items, after a couple of minutes we had all the prices and were able to move forward with the order. Top service.
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GlennGoreyPumps08-02-2023Fantastic costumer service from Nathan Jack as always. Consumer support can not be beat! Not a negative thing to say.
Would love to see an upgrade on the Ordering System to see what is left to be delivered, but other than that a Pleasure to do business with. -
Justin / Whisper Pumps07-02-2023Always an absolute pleasure dealing with Bosta, always deal with Nathan Jack, always exceeds expectations!
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Ellicar (Natural Pools Ltd)05-02-2023Graham Mander our sales rep is very fantastic- very helpful, your products area fantastic, but deliveries system not great- huge arctic arriving a day early recently without any advance notice with no tail lift that had been requested. Other products did not arrive in December last year as planned - 2 weeks late for a commercial project- again no notifications.
Too many complicated email notifications- too any different emails- all with different email addresses from ordering through to delivery - it is very hard to follow your system! There seems a real lack of communication at the very end which is what we need for deliveries on site or to our depot. If we can't be assured of delivery when promised this is not great.
Ordering system and customer service is great, expertise and advice fantastic, website system great, your delivery system is failing us. -
Pegasus Pumps Ltd30-01-2023Average
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TBDC LTD13-01-2023a good experience with excellent service From louise for years and now backed up by Alex shame that delivery do not maintain the same standards
Terry
TBDC ltd -
Tanks-UK12-01-2023Excellent service